Welcome to awwpetsshop.com! We value your shopping experience and are committed to delivering products to you quickly and reliably. Please read the following shipping terms carefully to understand our policies.
Shipping Range We currently only provide domestic shipping services, and all orders are shipped to the United States. If you need international shipping, please contact us and we will provide you with the best solution.
Processing Time All orders usually take 1-3 business days to process after confirmation. Once processing is completed, you will receive a confirmation email with tracking information.
Shipping Time Standard Shipping: Generally, standard shipping takes 3-7 business days to arrive. The specific time may vary depending on the destination and shipping company.
Tracking Order Once your order is shipped, you will receive a confirmation email with a tracking link. You can use this link to check your order status at any time.
Undelivered Orders If your order has not been delivered within the estimated time, please first check its status using the tracking link. If your order still has not arrived, please contact customer service and we will assist you in finding a solution.
Return Shipping Customers are responsible for the return shipping costs unless we sent the wrong item or the item is defective. Please ensure that the item is packaged securely and include your order number so that we can quickly process your refund or exchange request.
Special Circumstances Shipping may be affected in some cases (such as severe weather, natural disasters, or shipping company delays). We will do our best to keep you updated and notify you in a timely manner if there are delays.
Contact Us If you have any questions about our shipping policy or need further information, please feel free to contact us:
Company: Aww Pets LLC Email: hannahposey@awwpetsshop.com Phone:+1 225 466 2688 Thank you for choosing awwpetsshop.com! Looking forward to providing you with excellent service and fast delivery experience.
